terms-and-conditions

Terms and Conditions

Effective Date: March 9, 2025

Welcome to SoftSync Tech. These Terms govern the use of our website and services. We operate from Pakistan and provide professional digital services to clients.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

We provide digital solutions including web development, graphic design, AI services, and software solutions. All services are subject to availability and a confirmed agreement/quotation.

  • Pakistan-based operations: We provide services from Pakistan and accept payments only into Pakistani bank accounts, directly from the client.
  • Advance: A minimum 30% non-refundable advance is required to initiate work; the balance is due on completion or agreed milestones.
  • Official invoices/receipts are issued for all payments received through our approved channels.
Note: We do not collect payments via WhatsApp transfers, personal/unknown accounts, gift cards, or cryptocurrency.

Advance payments are non-refundable except where SoftSync Tech is unable to deliver the agreed scope. Refund requests are evaluated case-by-case as per contract.

You agree not to engage in illegal activity, abuse our systems, or disrupt services. We may suspend access upon misuse or security risk.

SoftSync Tech is not liable for indirect, incidental, or consequential damages arising from the use of our services beyond what is expressly agreed in writing.

We may update these Terms periodically. Continued use after updates constitutes acceptance of the revised Terms.

For questions about these Terms, please reach us through our official details listed on our Contact page: Contact Us

  • All official communication is sent only from info@softsynctech.com and phone numbers listed on our Contact page.
  • All client payments are received only into verified Pakistani bank accounts. These accounts are registered under our CEO’s name: Subhan Shahzad, even though the company name is SoftSync Tech.
  • We do not request payments through personal WhatsApp numbers, unknown social media IDs, gift cards, cryptocurrency, or international wallets.
  • Before any payment, clients must complete an official Google Form sent only from our verified company number or email. We never send this form through third parties.
  • Always verify bank details on our official invoice or by visiting our Contact page: https://softsynctech.com/contact.php.

We have received reports of fake messages from unknown WhatsApp/social media IDs pretending to be SoftSync Tech and demanding payments in foreign accounts or personal wallets.

Important clarifications:

  • SoftSync Tech is Pakistan-based and accepts payments only in the CEO’s verified bank account under the name Subhan Shahzad.
  • Our official emails always come from info@softsynctech.com. Any email or message from another domain should be treated as suspicious.
  • We never ask for payments via random WhatsApp numbers, personal accounts, or international wallets.
  • If you receive any suspicious payment request or Google Form from an unverified source, do not pay. Verify immediately using our official contact details here: https://softsynctech.com/contact.php.
  • Payments made to unverified accounts or third parties are entirely at your own risk. SoftSync Tech shall not be liable for any loss due to impersonation or scams.

For your safety, communicate only through our official website, verified email addresses, and phone numbers listed on our Contact page.